'In Safe Hands' Befriending Project

Everyone has the right to live a full and satisfying life. We can provide the tools, information and support to help you cope with life challenges and to live the life that you want to live.

The ‘In Safe Hands’ Befriending Project aims to reduce isolation and improve well-being.

Who is the project for?

This project is for anyone aged 18-50 who is experiencing mental health issues as well as those who are socially isolated and would like the support of a befriender to help reduce their isolation and improve well-being.

“1 in 4 of us will soon live alone, and for all our social media ‘connections’ society is becoming increasingly disconnected, moreover there is a complex relationship between loneliness and mental health issues where they can feed into each other, given that 1 in 4 of us will experience a mental health problem in our life that’s potentially a lot of lonely people”     

Sue Bourne, The Age of Loneliness, 2016


  • Reduce social isolation and improve quality of life for people experiencing mental health issues.
  • Promote recovery and wellbeing.
  • Promote independence and build self confidence.
  • Employment retention support

How can we help?

We can offer free befriending and mentoring support, matching you with a befriender who will meet with you on a regular basis for a chat, a listening ear and to support you out and about in your local community.

Referrals can be made by a range of professionals, third sector and statutory organisations.

Self-referrals are also accepted.

The Befriending Coordinator will recruit and train volunteers, who then form partnerships with people from the local community. These partnerships can be short or longer term, with individuals or groups.

They can be based around a specific activity, learning a particular skill or simply there to provide regular social contact.

The success of the ‘In Safe Hands’ Befriending Project is based upon the compatibility of the volunteer and client not ‘first come, first served’ so it is important for us to know what sort of interests and hobbies people have to determine a suitable match.

We work positively by introducing people to each other on a friendly, informal and supportive basis. Ponthafren ‘In Safe Hands’ Befriending Project actively promotes independence and recovery; our staff and volunteers work with rather than for our clients.

Volunteer as a Befriender today!

Our service depends on volunteers and we are always looking for more people to work with us. We offer full training and support for all our volunteers.

Please give us a call on 01686 621586 or email: befriending@ponthafren.org.uk and find out how you can help.


Ponthafren’s ‘In Safe Hands’ Project is funded by Arwain.This is a FREE service.

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